How to Handle a Bad Online Review

Part 1: Thinking before you act You run a small business. You have a social media presence with some followers, but you’re not a celebrity with millions of people following your accounts. Your business has a page on a few … Continue reading

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Five Tips: Read before Publishing A Bad Online Review

  Sometimes, people are so upset with the services or goods they received or purchased from small or new businesses that they choose to exact their revenge via the Internet. It is not enough for them to just stop patronizing … Continue reading

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